Purchases made on the website www.partnerwine.com or on www.partnerwine.it are subject to the regulations of Legislative Decree no. 21 of 21 February 2014 modification and integration of Legislative Decree 206/2005).
The right of withdrawal is regulated as follows:
The returned products must be intact and in the original packaging: for damaged or altered products it will not be possible to use the right of withdrawal.
This right is reserved for natural persons: retailers are therefore excluded.
The right of withdrawal is valid for 14 days from receipt of goods. To exercise it, it is necessary to send us a registered A / R within 14 days from the date of receipt of the goods, indicating the order number, the order date, the products or the product for which you intend to request the withdrawal, indicating the code (s) of the item (s) and the method of reimbursement.
The address to send the registered letter to is: Partner Wine, via p. kneaded, 3 60035 Jesi (AN). Then the customer will receive a confirmation e-mail to agree on the repayment and return methods.
The return of the products / products must be made within 14 days of receipt of the customer’s communication and will always follow the reimbursement by the partner Wine company by that date. The goods, in perfect condition and integrity, must be returned in the original packaging by courier sent by Partner Wine.
The Customer can not use the right of withdrawal if the goods have been opened or tampered with. The shipping costs are approximately equal to the transport costs listed by number and destination on our website under the heading shipments.
The right of withdrawal is in any case excluded in relation to:
– goods made to measure or clearly personalized; – the supply of goods that risk deteriorating or expiring rapidly;
– the supply of sealed goods that can not be returned for hygienic reasons or related to health protection and have been opened after delivery.
In case one of the above mentioned exceptions is applicable to the goods purchased by the User, the latter can not exercise the right of withdrawal.